Where is the store located?
We are located here: 1177 Duck Rd. Suite 46 Scarborough Faire Duck, NC 27949. The shopping center is called Scarborough Faire and in an upstairs shop to the right and above Urban Cottage.
Shipping & Delivery
Every order receives free shipping through USPS. We ship with U.S. Postal Service - USPS. If you need UPS or a delivery by a certain date, please email or call 252-261-7261 to make sure we take care of you!
International shipping: YES, we can do that! Call us to arrange delivery, additional charges will apply.
Do you live locally?
We understand that it may be hard to come to the shop when you are busy working or life gets in the way. And sometimes Duck is a little out of your way. So we can offer you free local delivery! We LOVE to shop in our pajamas! We can arrange free local delivery for local customers - so browse and shop and we can bring you the items of your choice to try on before you complete your purchase. If delivery is not possible during the summer months-we can also ship to you. Please contact us if you need anything at all!
Privacy & Security
Your privacy is extremely important to us! We promise that we will never share your personal information with anyone. So rest easy and let us help you
Returns & Exchanges
We want you to love your purchases, but we understand that sometimes issues arise and we'll make every effort to remedy any situation. IN STORE and ONLINE: Returns are for exchange or store credit ONLY within 14 days of purchase. Sale items are final and cannot be returned. ONLINE: Customer is responsible for all return shipping fees and original shipping fees will be deducted from any refund, even if it was originally free. General Return Guidelines: Returned items must be in their original condition with packaging and tags intact (no exceptions). Please make sure to wear your own undergarments when trying on items. Sale and clearance items, hosiery, self-adhesive items, eyelashes, sealed items, and intimate accessories are not returnable. Please contact us in the case of a manufacturing defect or any other issue. We are not responsible for lost return packages.
MAIL ALL RETURNS to: Luxury 204 Cutty Sark Lane Nags Head, NC 27959
Payment, Pricing & Promotions
We accept Visa, Mastercard, Discover, American Express online. In store-cash works too!
Updating Account Information
We can look up your client file at the store anytime-call us for help 252-261-2761